REFUND AND CANCELLATION POLICY
Last Updated: February 05, 2026
1. 7-DAY MONEY-BACK GUARANTEE
At SALESXAI PRIVATE LIMITED, we are committed to providing high-quality sales training and services[cite: 6, 106]. We offer a 7-day money-back guarantee for most of our digital courses and programs.
- Refund requests must be made within exactly 7 days of the original purchase date.
- To be eligible, you must demonstrate a good faith effort to engage with the material[cite: 163].
- Refunds will be processed back to the original payment method[cite: 163].
2. REFUND EXCLUSIONS
The following items are strictly not eligible for refunds:
- Custom consulting or “done-with-you” services once work has commenced[cite: 167].
- Live coaching sessions or webinars that have already been attended[cite: 168].
- Any digital products or courses where more than 50% of the content has been accessed[cite: 171].
- Requests made after the 7-day eligibility window has expired[cite: 170].
3. SUBSCRIPTION CANCELLATIONS
For any subscription-based services provided by SALESXAI PRIVATE LIMITED:
- You may cancel your subscription at any time through your account settings[cite: 173].
- Cancellation will take effect at the end of the current paid billing period[cite: 174].
- We do not provide partial refunds or credits for mid-period cancellations[cite: 175].
4. REFUND PROCESS
To request a refund, please follow these steps[cite: 178]:
- Email contact@salesxai.in with your order details[cite: 179].
- Provide a clear reason for your refund request[cite: 180].
- Include proof of your engagement with the course materials[cite: 181].
Once approved, please allow 7-10 business days for the refund to reflect in your account[cite: 183].
5. CONTACT INFORMATION
Company: SALESXAI PRIVATE LIMITED [cite: 6, 32]
Grievance Officer: ADEEP ASHOK KONNUR [cite: 90]
Email: contact@salesxai.in
Address: 34, SANTI NAGAR, MISSION COMPOUND, Dharwad, Karnataka – 580008 [cite: 20]
By purchasing our Services, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy[cite: 337].
