REFUND AND CANCELLATION POLICY

Refund and Cancellation Policy – SALESXAI PRIVATE LIMITED

REFUND AND CANCELLATION POLICY

Last Updated: February 05, 2026

1. 7-DAY MONEY-BACK GUARANTEE

At SALESXAI PRIVATE LIMITED, we are committed to providing high-quality sales training and services[cite: 6, 106]. We offer a 7-day money-back guarantee for most of our digital courses and programs.

  • Refund requests must be made within exactly 7 days of the original purchase date.
  • To be eligible, you must demonstrate a good faith effort to engage with the material[cite: 163].
  • Refunds will be processed back to the original payment method[cite: 163].

2. REFUND EXCLUSIONS

The following items are strictly not eligible for refunds:

  • Custom consulting or “done-with-you” services once work has commenced[cite: 167].
  • Live coaching sessions or webinars that have already been attended[cite: 168].
  • Any digital products or courses where more than 50% of the content has been accessed[cite: 171].
  • Requests made after the 7-day eligibility window has expired[cite: 170].

3. SUBSCRIPTION CANCELLATIONS

For any subscription-based services provided by SALESXAI PRIVATE LIMITED:

  • You may cancel your subscription at any time through your account settings[cite: 173].
  • Cancellation will take effect at the end of the current paid billing period[cite: 174].
  • We do not provide partial refunds or credits for mid-period cancellations[cite: 175].

4. REFUND PROCESS

To request a refund, please follow these steps[cite: 178]:

  1. Email contact@salesxai.in with your order details[cite: 179].
  2. Provide a clear reason for your refund request[cite: 180].
  3. Include proof of your engagement with the course materials[cite: 181].

Once approved, please allow 7-10 business days for the refund to reflect in your account[cite: 183].

5. CONTACT INFORMATION

Company: SALESXAI PRIVATE LIMITED [cite: 6, 32]

Grievance Officer: ADEEP ASHOK KONNUR [cite: 90]

Email: contact@salesxai.in

Address: 34, SANTI NAGAR, MISSION COMPOUND, Dharwad, Karnataka – 580008 [cite: 20]