PRIVACY POLICY
Last Updated: February 05, 2026
1. INTRODUCTION
This Privacy Policy describes how SALESXAI PRIVATE LIMITED (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with applicable Indian privacy laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Full name, email address, mailing address, and professional details.
- Account Information: Username, password, and service usage data.
- Payment Information: Billing address, payment method details, and transaction history.
- Communication Data: Messages sent through our platform, support communications, and feedback.
2.2 Technical Information
We automatically collect technical information including IP addresses, browser types, operating systems, and website usage data through cookies and similar technologies.
3. HOW WE USE YOUR INFORMATION
We use your information to provide and improve our services, process payments, communicate updates, send marketing materials (with consent), and comply with legal obligations.
4. INFORMATION SHARING AND DISCLOSURE
We do not sell or rent your personal information. Data may be shared with trusted service providers, during business transfers, or when required by law to protect our rights or comply with legal requests.
5. DATA RETENTION
We retain personal information as long as necessary to provide services and comply with legal requirements, such as maintaining payment records for 7 years as required by Indian tax laws.
6. DATA SECURITY
We implement technical safeguards like SSL encryption and secure servers alongside organizational measures to protect your data, though no method of transmission is 100% secure.
7. YOUR RIGHTS AND CHOICES
You have the right to access, correct, or delete your personal information, request data portability, and opt-out of marketing communications or cookies.
8. CHILDREN’S PRIVACY
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.
9. INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries other than India, with appropriate safeguards in place to protect your privacy rights.
10. THIRD-PARTY LINKS
Our website may link to third-party services not governed by this policy. We encourage you to review their respective privacy policies.
11. COOKIES POLICY
We use essential, analytics, marketing, and preference cookies to enhance your experience. You can manage these through your browser settings.
12. UPDATES TO THIS POLICY
We may update this policy periodically. Significant changes will be notified via our website or email.
13. GRIEVANCE REDRESSAL
If you have concerns regarding our privacy practices, you may contact our Grievance Officer:
Grievance Officer: ADEEP ASHOK KONNUR
Email: contact@salesxai.in
Address: 34, SANTI NAGAR, MISSION COMPOUND, Dharwad, Karnataka – 580008
Response Time: We will acknowledge your complaint within 24 hours and resolve it within 30 days.
14. CONTACT INFORMATION
For questions about this Privacy Policy, contact us:
Company: SALESXAI PRIVATE LIMITED
Email: contact@salesxai.in
Corporate Identity Number (CIN): U70200KA2025PTC212608
GSTIN: 29ABSCS1122R1ZK
Address: 34, SANTI NAGAR, MISSION COMPOUND, Dharwad, Karnataka – 580008
15. GOVERNING LAW
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Dharwad, Karnataka, India.